Xylogics strives to provide our clients with the highest level of customer support services. By deploying the best support services technology, by hiring well-educated support agents committed to a career in customer support services, and by providing these services at a very competitive price, Xylogics hopes to become your most-valued business partner.
IT Outsourcing Service
When you need answers to questions or solutions to problems, you need a knowledgeable technical support team that delivers superior response. At Xylogics, our knowledgeable technical support specialists have years of experience and provide the faster, more efficient support service in the industry.
System Management
Develop custom, client specific software solutions that meet unique customer needs. Custom application development can involve consulting and design services as they relate to the development and deployment of the custom application. File Server on other platform. Windows, Linux amd Mac include SAN/NAS systerm, MS Exchange, MS Office 365,Backup for PC and Server, Securities system CCTV, Firewall, Access Control, Anti-Virus Etc.
IT Helpdesk Service / Call Center
If you are looking for outsourcing IT position; system engineer, network engineer or IT support , we can help. As well as Xylogics consolidated Help Desk service provides you with a single point of contact for all your IT help desk requirements.
IT Infrastructure
We provide Internet Solution for Enterprise : LAN/WAN system. UTP Fiber and WiFi, electrical System, phone systems. including Computer Network, Router, Switch, WiFi and Network Security
Prepaid Service/Incident Call
Premier Support provides support incidents to be submitted on any agreed products. It may be submitted either via the web or phone. The service covers from problem solving to software patches & hot fix. This also provides expert onsite help when issues cannot be resolved remotely.
Hardware Maintenance
Computer maintenance service that includes checking, cleaning, and fixing computer. The Silver, Gold and Platinum services are available to choose. All types of services are based on: Next Day Service : For a period of one or three years after the purchased date of customer product, Xylogics offers an on-site maintenance service by the next business day after receiving call from customer.
Disaster Recovery/Business Continuity
To keep IT work going uninterrupted (Business Continuity), we provide the service to help in planning, designing and consulting on the protection of computer systems from various disasters such as fire, flood or earthquake, etc.
IT Assessment
Xylogics provides an IT asset management that uses for the acquisition, tracking, reporting , recommendation and disposal of your workspace assets.
IT Consulting
Services complement your hardware and software purchases and help you get the utmost value from your IT investment. These short-term engagements address a specific issue or task, providing timely, cost-effective assistance with implementations, assessments, analyses, and operations startup. All services are delivered by highly skilled Services consultants with access to support Services knowledge base.
